Human Negativity Bias, aka Once Bitten Twice Shy (one of my favorite 80's glam rock songs).
One of the biggest issues with people and technology is the Human Negativity Bias. And my Shaver is a perfect example of it. The maker is a trusted consumer brand. The company has plenty of smart people. They make almost everything you can imagine. Well think about how surprised I was when at 40% the shaver crapped out one morning. I'm going to walk into the office looking like a complete NTAC. Half my face with hair. Half my face without hair. WTF.
It said I had 40%. But then all of a sudden it's dead. And now suddenly it shows 0%. It took a second for it to realize itself. And as shocking as it was, now it's commonplace and I expect it all the time.
Well it's good that I have a charging cable nearby. I plug it in. Wait five minutes. The shaver reads 0%. Great. Well, I might as well give it a try. And it works! Yay! So then in this twisted reality 40% means 0%. And 0% means something higher than 0%. Mmmk. Alrighty then. Let's keep this issue between us and we'll be just fine...
My name is Dae Yu.